Last updated: Jan 1, 2025
“At BlueFaucet Inc. (‘us,’ ‘we,’ ‘our,’ or ‘BlueFaucet’), protecting your privacy is at the heart of everything we do. We are dedicated to safeguarding your personal information and providing you with clear and transparent practices. This Privacy Policy explains how BlueFaucet collects, uses, and secures your personal information through our website (www.bluefaucet.com) and mobile application. We empower you with options to manage your data and ensure compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).”
“Personal Information” refers to any data that directly identifies you or can reasonably be used to identify you. This includes, but is not limited to:
We collect information in the following ways:
To safeguard your privacy and security, each customer is assigned a unique Customer ID (e.g., A0001). This Customer ID is anonymized and not linked to any personal information when shared with third parties. It allows us to utilize platform data for legitimate business purposes, such as analytics, marketing, and promotional activities, while ensuring that individual users remain unidentified.
We use your personal information for the following purposes:
All analytics, marketing initiatives, and business activities are carried out in full compliance with data protection standards, ensuring that your personal information is handled with the utmost confidentiality and security.
We provide both customers and merchants with options to manage the personal information collected and how it is used:
For Customers:
For Merchants:
Indemnification:
By using the BlueFaucet platform, merchants agree to indemnify and hold harmless BlueFaucet Inc. from any claims, damages, or liabilities arising from the merchants’ collection, use, or disclosure of clients’ personal information. This includes any legal or regulatory actions resulting from non-compliance with applicable data privacy laws.
At BlueFaucet, the security of your personal information is our top priority. We employ a comprehensive approach to safeguard your data, incorporating robust organizational, technical, and physical measures. These safeguards are designed to minimize risks and address vulnerabilities associated with internet and information technologies.
Our security practices include, but are not limited to:
We continuously assess and enhance our security measures to stay ahead of technological advancements and potential risks, maintaining the highest level of protection for your data.
In the unlikely event of a data breach, BlueFaucet is committed to:
By partnering with BlueFaucet, you can trust that safeguarding your personal information is at the core of our operations.
BlueFaucet does not generally share your personal information with third parties, except for legitimate business purposes or when required by law. Whenever possible, BlueFaucet provides anonymized identifiers, such as Customer IDs, instead of sharing personal information with individuals or entities that assist us in our business activities. This approach ensures that your personal data remains protected while enabling third parties to perform necessary functions for BlueFaucet.
BlueFaucet reserves the right to disclose your personal information under the following circumstances:
Users can contact Privacy@bluefaucet.com to opt-in or opt-out of any data-sharing practices not mandated by law. BlueFaucet remains committed to maintaining the confidentiality and security of your personal information.
BlueFaucet works with trusted third-party service providers, including payment processors and hosting services. These providers are contractually required to maintain strict confidentiality and use personal information only for purposes specified by BlueFaucet.
We will only retain your personal data for as long as necessary for the purpose for which that data was collected and to the extent required by applicable law. When we no longer need personal data, we will remove it from our systems and/or take steps to anonymize it. Personal data associated with active accounts is retained for the duration of account activity. Data from inactive accounts will be retained for one (1) year unless otherwise required by applicable law. After this period, data will be securely deleted or anonymized.
We take the privacy of children very seriously and are committed to complying with the Children’s Online Privacy Protection Act (COPPA). We do not knowingly collect, use, or disclose personal information from children under 13. If you are a parent or guardian and believe that your child under the age of 13 may have provided personal information to us, you can contact us for the purposes of ensuring this information is removed from our databases.
You can review, update, or delete your personal information at any time. Simply visit your “My Profile” page on our platform or contact us directly at privacy@bluefaucet.com. We are committed to helping you maintain accurate and up-to-date information while respecting your privacy. We encourage parents and guardians to monitor their children’s online activities and contact us with any concerns about unauthorized data collection.
Merchants agree to comply with all laws and indemnify us from liabilities arising from data collection or use. We also adhere to international privacy laws where applicable.
Depending on your geographical location and citizenship, your rights are subject to local data privacy regulations.
These rights may include:
If you have consented to our processing of your personal data, you have the right to withdraw your consent at any time, free of charge, such as where you wish to unsubscribe from marketing messages that you receive from us. If you wish to withdraw your consent, please contact us using the information found at the bottom of this page.
We reserve the right to amend this Privacy Policy at any time. If we do so, we will notify you and update the “Last updated” date above. Any modifications to this Privacy Policy will be effective upon our posting the new terms and/or upon implementation of the new changes on our Services (or as otherwise indicated at the time of posting). In all cases, your continued use of the Services after the posting of a modified Privacy Policy indicates your acceptance of the terms of the modified Privacy Policy.
If you have a complaint about this policy or any element of your personal information that we hold then please contact us below. If you are not satisfied, then you have the right to lodge a complaint with the local data protection authority. We strive to resolve any complaints promptly and fairly.
If you are a resident of California and are not satisfied with our resolution, you have the right to lodge a complaint with the California Attorney General’s Office or any other applicable regulatory authority under the California Consumer Privacy Act (CCPA). According to CCPA, California residents have specific rights regarding their personal information, and BlueFaucet is committed to respecting those rights. BlueFaucet ensures that users exercising their rights will not face reduced service quality or additional fees.
To exercise these rights, please contact us through the methods specified in our “Contact Information” section. To lodge a complaint with the California Attorney General’s Office, you can fill out a consumer complaint form on the official website, which can be accessed at https://oag.ca.gov/contact/consumer-complaint-against-business-or-company.
By following these procedures, you can ensure that your concerns are addressed adequately, fulfilling not just our legal obligations but also our commitment to your privacy and satisfaction.
To request a copy for your information, unsubscribe from our email list, request for your data to be deleted, or ask a question about your data privacy, please contact us at: privacy@bluefaucet.com
Upon receiving a verifiable request, we will respond within the time frame required by law (typically 45 days).
You may designate an authorized agent to make a request on your behalf. The agent must provide proof of authorization, and we may verify their identity directly with you.
We do not sell personal information to third parties. If this changes in the future, you will be notified via email or in-app message and given the option to opt-out.
We reserve the right to modify this CCPA section as necessary to ensure compliance with applicable laws and regulations.
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