Frequently Asked Questions

FAQ for Merchants

What is BlueFaucet?

BlueFaucet is an application tailored for small businesses, concentrating on driving customer traffic to their establishments. Through harnessing the power of Big Data and AI, BlueFaucet aids merchants in harnessing customer data to uncover and capitalize on new business prospects.

How do I create a Merchant account?

To establish a Merchant account, simply sign up with BlueFaucet, configure your Merchant Page, and extend invitations to customers to become members. BlueFaucet offers services to streamline and enhance your business operations.

Why is a Stripe Account required?

BlueFaucet partners with Stripe for billing services. Merchants can use their Stripe Account to receive payments and store receipts in both the Merchants’ and Customers’ databases.

Can merchants contact their customers?

Of course. All customers invited by merchants are merchants’ customers. BlueFaucet provides marketing tools for merchants to send invitations, coupons, promotions, and messages directly to their customers.

How is BlueFaucet priced?

BlueFaucet charges $30 per month with a minimum commitment of three months. Promotions offer additional months or employee accounts when paying for six or twelve months. Visit the Pricing page for details.

Is there a free trial?

Yes, BlueFaucet offers a 30-day free trial. If a merchant has fewer than 50 customers, they can continue using the service for free.

How do Merchants invite customers?

BlueFaucet provides tools for Merchants to invite customers via emails, SMS, or QR codes. They can attach a Welcome coupon to motivate customers to join their membership.

How can BlueFaucet help small shops?

No matter how small your shop is, if you are counting on repeat customers to sustain your business, BlueFaucet is your best helper.  BlueFaucet provides services to retain existing customers, attract new ones, and reduce workload. This allows merchants to focus on their professional tasks.

Can Merchants add employees in BlueFaucet?

Yes, BlueFaucet provides up to five employee accounts. The store owner can access employee accounts to monitor their status.

FAQ for Sales

How to join the Sales Referral Program?

Join BlueFaucet as a user and then enroll in the Sales Referral Program. Your Sales Page will display your sales activities and referral fee information.

How many merchants can I refer to?

You can refer as many merchants as you want, provided they are in the US. BlueFaucet also offers a Regional Exclusive Sales Agent program; contact Sales@blueFaucet.com for details.

Why didn’t I receive a referral fee after the merchant became a paid member?

If a merchant clicks on another invitation with a different Sales ID, the referral fee will belong to the inviter of that invitation.

FAQ for Users

What is the cost for users?

There are no charges for users; all our services for users are provided free of cost.

How can I join the Sales Referral Program?

To participate in the Sales Referral Program, simply navigate to the app, locate the Sales Referral Program section, and click on it. Follow the sign-up process to become part of the Sales Referral Program.

Can I establish a merchant account if I work part-time?

Certainly! Whether you work part-time or full-time, setting up a merchant account is available to you. Even part-time workers benefit from maintaining a customer base, and BlueFaucet is here to assist you in cultivating and retaining customers for your services.

Tech Support

What is the cost for users?

There are no charges for users; all our services for users are provided free of cost.

How can I join the Sales Referral Program?

To participate in the Sales Referral Program, simply navigate to the app, locate the Sales Referral Program section, and click on it. Follow the sign-up process to become part of the Sales Referral Program.

Can I establish a merchant account if I work part-time?

Certainly! Whether you work part-time or full-time, setting up a merchant account is available to you. Even part-time workers benefit from maintaining a customer base, and BlueFaucet is here to assist you in cultivating and retaining customers for your services.